Win Two Tickets to Hong Kong with The Big Issue Conditions of entry

13 June 2019

Win Two Tickets to Hong Kong with The Big Issue Conditions of entry

Promoter: Big Issue In Australia Ltd (ABN 61 071 598 439) of Basement, 227 Collins St, Wales Corner, Melbourne VIC 3000. Phone: 03 9663 4533.

Entry Restrictions: Open only to Australian residents who are 18 years of age or older who are able to take the prize by 28/02/20. Vendors of The Big Issue magazine in Australia, and directors, officers, management and employees (and the immediate families of directors, officers, management and employees) of the Promoter or of the agencies or companies associated with this competition are not eligible to enter.

Competition Period: Starts 12.01pm (AEST) on 14/06/19 and ends at 11.59pm (AEST) on 27/06/19.

Entry Method: During the Competition Period, entrants must:
(a) purchase a 14 – 27 June 2019 edition of The Big Issue magazine and locate the competition code-word within the magazine; and
(b) visit www.thebigissue.org.au, follow the links to the competition page (bit.ly/the-big-tickets) and fully complete and submit the online entry form, including by providing the code-word and their personal details as requested by the Promoter.

Draw Details: 10am (AEST) on 05/07/19 at Level 23, 567 Collins Street, Melbourne VIC 3000.

Winner Determination: The first valid entry randomly drawn from all valid entries received during the Competition Period will win the prize.

Prize Details:  There is 1 prize to be won. The prize is two return Cathay Pacific Airways economy class flights (including airfare taxes) for the winner and one companion to Hong Kong valued at up to $2,400 (inc GST), depending on the winner’s point of departure.
See paragraph 6 and 7 for full prize details and conditions. 

Entry Limits: Limit of one entry per person.

Winner Notification and Publication: The winner will be notified by phone and in writing within two days of the draw and their name and state/territory of residence will be published on www.thebigissue.org.au within 28 days of the draw and in the 12 – 25 July 2019 edition of The Big Issue magazine.

Prize Claim Date and Time: Prize must be claimed by 11.59pm (AEST) on 01/10/19.
Unclaimed Prize Draw Details  An Unclaimed Prize Draw will be conducted at 10am (AEST) on 02/10/19 at the same location as the original draw.

Unclaimed Prize Draw Winner Notification and Publication: Any winner in the Unclaimed Prize Draw will be notified by phone and in writing within two days of the Unclaimed Prize Draw and their name and state/territory of residence will be published on www.thebigissue.org.au within 28 days of the draw and in the 18 – 31 October 2019 edition of The Big Issue magazine.

Permit Number: Authorised under NSW Permit No. LTPS/19/35226.

1 Information regarding prizes and how to enter forms part of these conditions.  By entering, entrants accept these conditions.

2 The competition will be conducted during the Competition Period.

3 Entries must be received during a Competition Period.  Entries are deemed to be received at the time they are received by the Promoter’s database and not at the time of submission by the entrant.  The Promoter has no control over communications networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise.  The Promoter is not liable for any consequences of user error including (without limitation) costs incurred.  Entrants who enter using multiple email addresses, phone numbers or aliases may be disqualified.  Automatically generated entries may be disqualified.

4 The Promoter is not liable for late, lost, incomplete, misdirected, incorrectly submitted, delayed or illegible entries, correspondence or claims for prizes due to error, omission, tampering, theft, destruction or otherwise.

5 The draw will be conducted at the time, on the date and at the location as stated in the Draw Details.

6 The prize is as stated in the Prize Details. The prize consists of airfares (including airfare taxes) only and does not include any accommodation or activities in Hong Kong. Flights are subject to booking and availability. Travel must be booked and completed by 28/02/20. The prize cannot be taken during major event/peak/public holiday periods or any other exclusion periods as specified by the Promoter or the prize supplier. The winner acknowledges that flight priority is given to passengers who have purchased a ticket and if a flight is overbooked, the winner may be asked by the prize supplier to travel on a later flight or on another day. In this event, neither the Promoter nor the prize supplier accepts responsibility for any loss or damages resulting from any interruption to the winner’s travel plans. All other costs associated with the prize, including but not limited to any transfer costs, accommodation, meals, additional taxes, insurance and other ancillary costs are the responsibility of the winner and his/her companion as incurred.

7 The prize cannot be used to travel to any location other than Hong Kong. The winner and companion must travel at the same time and on the same flight, and must depart from one of the following Cathay Pacific ports in Australia: Sydney, Melbourne, Brisbane, Cairns, Adelaide or Perth (“departure city”). The winner and companion must return to the same departure city. The winner and companion are responsible for transport from their residence to their nearest departure city for flight departure. Airline tickets will be issued electronically and are valid for travel on Cathay Pacific services only, and over the specified routing and in the class of travel as stated. The prize cannot be used in conjunction with travel discounts or special offers. Any extension or variation of the travel dates will be at the cost and responsibility of the winner. Any requests to extend or vary travel arrangements must be made in writing and must be received by the Promoter and prize supplier. Once booked, any changes made to the booking may incur a cancellation or amendment fee, at the cost and responsibility of the winner. Air tickets are available on the regular scheduled services of Cathay Pacific and are subject to availability and seasonal embargos. Flight itinerary may have to be adjusted depending on the airlines departure city and their current flight schedule. Frequent Flyer points are not awarded on these tickets. The winner and their companion are responsible for ensuring that they have all necessary documents to travel to Hong Kong, including a current passport and any visas that may be required. The prize is subject to any additional terms and conditions specified by the prize supplier.

8 All persons taking the prize must be 18 years of age or over. 

9 The winner will be notified in accordance with the Winner Notification and Publication section of these conditions.  By entering this competition, each entrant requests that his or her full address not be published. 

10 The winner (and their companion) must, at the Promoter’s request, participate in all promotional activity (such as publicity and photography) surrounding the winning of any prize, free of charge, and they consent to the Promoter using their names and images in promotional material.

11 The Promoter may require the winner (and their companion) to provide proof of identity, proof of age and proof of residency. Identification considered suitable for verification is at the Promoter’s discretion.

12 If a winning entry is deemed not to comply with these conditions of entry, the entry will be discarded and a new winner of the prize will be determined by drawing a further valid entry in accordance with paragraph 5.

13 The Promoter may, in its sole discretion, disqualify all entries from, and prohibit further participation in this competition by, any person (including without limitation the winner or their companion) who tampers with or benefits from any tampering with the entry process or with the operation of the competition or acts in violation of these conditions, acts in a disruptive manner or acts with the intent or effect of annoying, abusing, threatening or harassing any other person or behaves in a manner which may diminish the good name or reputation of the Promoter or any of its related bodies corporate or the agencies or companies associated with this competition, is contrary to law or is otherwise inappropriate. The winner is fully responsible for the acts and omissions of their companion and the Promoter may, in its sole discretion, disqualify all entries from, and prohibit further participation in this competition by, the winner and their companion if their companion breaches these conditions, whether or not legally bound by them.

14 The Promoter may in its absolute discretion cancel the prize or otherwise cease to provide any benefit of the prize to the winner (and their companion, if applicable) if the winner (or their companion, if applicable), in the opinion of the Promoter, is under the influence of alcohol or any other drug, behaves aggressively or offensively, or behaves in a manner which may diminish the good name or reputation of the Promoter or any of its related bodies corporate or the agencies or companies associated with this competition, is contrary to law or is otherwise inappropriate.

15 The Promoter’s decision is final and no correspondence will be entered into.

16 The prize is not transferable or exchangeable and cannot be redeemed for cash. The Promoter accepts no responsibility for any variation in prize value.  If the prize is unavailable for any reason, the Promoter may substitute for that prize another item of equal or higher value as determined by the Promoter, subject to the approval of the relevant gaming authorities if required.

17 If the prize has not been accepted or claimed in accordance with the Prize Claim Date and Time or if, after making all reasonable attempts, the Promoter cannot contact the drawn winner (or the drawn winner does not contact the Promoter) by the Prize Claim Date and Time, the relevant winner’s entry will be deemed invalid and the Promoter will conduct such further draws in accordance with the Unclaimed Prize Draw Details as are necessary to distribute the prize, subject to any requirements of the relevant gaming authority if required. Any winner in this draw will be notified as stated in the Unclaimed Prize Draw Winner Notification and Publication.

18 The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury, illness or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this competition or accepting or using any prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).  Nothing in these conditions restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).

19 Without limiting the previous paragraph, the Promoter and its associated agencies and companies will not be liable for any loss or delay in the electronic issuing of the prize.

20 The Promoter may communicate or advertise this competition using Facebook and Instagram.  However, the competition is in no way sponsored, endorsed or administered by, or associated with, Facebook or Instagram.  Entrants are providing their information to the Promoter and not to Facebook and Instagram.  Each entrant completely releases Facebook and Instagram from any and all liability.

21 As a condition of accepting or participating in any prize the winner’s companion accepts these conditions. 

22 If for any reason any aspect of this competition is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the competition, or invalidate any affected entries, subject to the approval of the relevant  gaming authorities if required.

23 The Promoter is not liable for any tax implications arising from prize winnings.  Independent financial advice should be sought.  Where this competition involves, for GST purposes, supplies being made for non-monetary consideration, entrants will follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

24 All entries will be the property of the Promoter.  The information entrants provide will be used by the Promoter for the purpose of conducting this competition. By marking the “opt-in” box, you consent to the storage of your personal information on the Promoter’s database and the Promoter may use this information for future promotional and marketing purposes regarding its products and services including contacting you via electronic messaging. Your personal information is managed in accordance with the Promoter’s Privacy Policy.  This sets out how you may seek access to and correction of your personal information and how to make complaints. A copy is available at https://www.thebigissue.org.au/.

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