Employment

Employment
 

 

Vendor Sales and Support Coordinator – Melbourne

REPORTING TO: State Operations Manager – VIC & TAS

REPORTING STAFF: No direct reports

STATUS: Full-time

The Big Issue Australia is an independent organisation that develops and operates social enterprises and creative, sustainable solutions to homelessness, providing opportunities for homeless and marginalised people to positively change their lives.

We are an agent for social change, using entrepreneurial practices and sound business strategy to promote social inclusion and alleviate poverty in Australia. Our innovative programs and services focus on helping people who are socially disadvantaged and may otherwise slip through the cracks, to build confidence and the capacity to help themselves.

This is achieved by using various mechanisms to connect people with the community, such as the Street Magazine Enterprise, Women's Subscriptions Enterprise, Community Street Soccer Program and The Big Issue Classroom.

The Big Issue Australia is proudly non-judgmental and welcoming to all, treating all people with dignity and respect, and promoting independence and self-reliance.

POSITION DESCRIPTION

The purpose of the Vendor Sales and Support Coordinator is to work as part of the Victorian Vendor Support team (based in Melbourne) providing support to Big Issue Vendors as part of the Street Magazine Enterprise.

Specific tasks / Key Results areas

1. Support the vendor community and undertake the day-to-day administration of the operation.

  • Vendor sign-up, induction and training
  • Administer the pitch booking system
  • Participate in vendor activities including the vendor breakfast each fortnight
  • Undertake pitch walks, providing support and encouragement to vendors to assist them to increase their sales through the provision of practical information and advice


2. Assist the State Operations Manager in developing and implementing strategies to ensure that the number of vendors and magazine sales continue to grow.

  • Identify appropriate agencies and organisations with which to engage with to ensure vendor referrals
  • Contribute to strategies to increase magazine sales including pitch expansion, involving liaison with local councils


3. Assist the State Operations Manager in developing and maintaining relationships with community agencies, and other stakeholders to secure additional support for The Big Issue and the vendors.

  • Develop relationships with key support agencies for homeless and marginalised people living in Victoria to ensure efficient referral of Vendors as required
  • Attend regular meetings with key community contacts to ensure on-going mutually beneficial relationships

 

4. Ensure effective teamwork, liaising with others to achieve the goals and outcomes of The Big Issue.

Capacity to contribute to the running of our Melbourne based Women's Subscription Enterprise and our Community Street Soccer Programs
Build relationships with other Big Issue program staff including Community Street Soccer, Women's Subscription Enterprise and The Big Issue Classroom

KEY INTERNAL RELATIONSHIPS

  • State Operations Manager – VIC & TAS
  • National Operations Manager

 

KEY SKILLS AND KNOWLEDGE

  • Previous experience working with people from marginalised  backgrounds
  • Understanding of the community sector
  • Excellent verbal and written communication skills
  • Strong organisational skills
  • High attention to detail
  • Friendly and flexible attitude, high energy approach to work
  • The ability and commitment to provide excellent support
  • Good working knowledge of Microsoft Office – specifically Word and Excel.


STYLE

All positions at The Big Issue are designed to meet the organisation's goals of helping people help themselves.

To achieve these goals we need people who

• Communicate

• Support

• Innovate

• Demonstrate Commitment

• Motivate

• Perform

• Lead

• Adapt

HOW TO APPLY FOR THIS JOB

To apply, please send a copy of your CV and a cover letter briefly addressing the key skills and knowledge listed above to gpidutti@bigissue.org.au using the subject line: Vendor Sales and Support Coordinator application

Applications close COB Friday 10th August. Preferred if applicant is available to start by end of August

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Community Street Soccer Program – Morwell, Coordinator / Assistant Coach

JOB SUMMARY

Coordinating and coaching a weekly Community Street Soccer Program session in Morwell. Five hours per week including a two-hour training session Thursday afternoons.

THE BIG ISSUE COMMUNITY STREET SOCCER PROGRAM

The Big Issue Australia is an independent community organisation that develops and operates social enterprises and creative, sustainable solutions to homelessness; providing opportunities for homeless and marginalised people to positively change their lives.

Our innovative programs and services focus on helping people who are socially disadvantaged, and may otherwise slip through the cracks, to build confidence and the capacity to help themselves.

The Community Street Soccer Program, known as Street Soccer, uses the power of sport to empower homeless, marginalised and disadvantaged to achieve positive personal outcomes to reach their potential. It changes lives and creates healthier communities across Australia.

Street Soccer involves males and females getting together once a week for fun soccer training and matches. Equipment and a dedicated Street Soccer coach are provided at each location.

The program aims to achieve outcomes for its participants in three key areas: sport access / participation, social inclusion and health.

POSITION DESCRIPTION – COORDINATOR / ASSISTANT COACH

You are an enthusiastic, energised coach with the skills in delivering a soccer program for homeless, marginalised and disadvantaged people in the Morwell. Some of the players may be experiencing homelessness, mental illness, substance abuse and people who are generally at risk.

This is a role that allows you to use your interpersonal and communication skills to motivate people in difficult circumstances helping them set themselves achievable goals and encouraging them to seek support for the issues that they may be facing.

Reporting to the VIC/TAS Coordinator, you will be responsible for coaching weekly Street Soccer training sessions that will incorporate some stretching, simple fitness work skills, a match and promoting the program to key stakeholders in your local area.

The most critical aspect of the role is connecting with the participants and providing them with direction and encouragement to develop and grow as individuals in our community.

Demonstrated experience in a sport or community role would be highly regarded, but not essential. We are looking for someone with a maturity in their attitude, confidence and natural communication skills to work easily with our clients, other staff members and volunteers.

KEY RESULTS AREAS

Plan each two-hour session carefully and prepare equipment for training;
Conduct Street Soccer training sessions each week completing components of training as outlined by the National Coach (includes formal introduction, skills session, physical training, game component and summary);

  • Coordinate health education activities and guest speakers for the program
  • Complete administrative requirements which includes filling out players code of conducts, attendance records, incident report forms and KPI reports
  • Promote the program to a range of support services and recruit participants to the program.
  • Provide a level of informal mentoring and role modelling to players at training
  • Encourage and facilitate peer support
  • Work collaboratively with other coach and Vic Coordinator to develop and run events and activities that allow players to demonstrate the skills and attitude they have developed in the program
  • Offer information and refer participants on a range of issues such as housing, drug and alcohol dependency, vocational training and mental illness as required and as will improve their overall health
  • Coordinate a team of volunteers to support training sessions

 

KEY SKILLS AND KNOWLEDGE

  • Ability to conduct a basic soccer training session using your personality and creativity to make participants feel relaxed, engaged and welcome
  • Ability to work and motivate people facing difficulties in their lives
  • Ability to engage and develop relationships with disadvantaged people
  • Ability to provide informal mentoring and act as a role model to program participants
  • Intermediate Computer Skills. Familiarity with Office suite, Google Docs and Drive an advantage
  • Ability to make sessions fun and challenging for players of all abilities and varied intellectual and physical capabilities
  • Ability to engage and develop relationships with community agencies
  • Knowledge of local services available to disadvantaged people and basic ability to refer players to these organisations
  • Some understanding of factors in health and well-being of homeless people including people with substance abuse issues and mental illness
  • Ability to recruit train and supervise volunteers
  • Experience in running leisure recreational activities for disadvantaged people would be desirable but not essential


To achieve these goals we need people who:

  • Communicate
  • Support
  • Commit
  • Lead
  • Motivate
  • Perform
  • Adapt

 

APPLY

Applications close 10am Wednesday 8th August.

To apply send a copy of your CV and a cover letter to Tristan Jones-Roberts, CSSP State Coordinator – VIC & TAS, The Big Issue, tjroberts@bigissue.org.au. For more information about the position contact Tristan Jones-Roberts, CSSP State Coordinator – VIC & TAS, The Big Issue, tjroberts@bigissue.org.au.